Privacy Policy

Privacy Policy

Last updated: 02/20/2026

1) Who We Are

LeadFlow (“we”, “us”, or “our”) provides automated after-hours lead response and inbox organization services for Med Spas and aesthetic clinics.

Our services help businesses respond instantly to new inquiries, classify leads, and organize incoming messages inside their existing email systems.

For questions about this Privacy Policy, contact:
Email: support@leadflowentry.com

2) Information We Collect

We may collect information you voluntarily provide through forms on our website, including:

• Name

• Email address

• Phone number

• Business name

• Any message you submit

We may also collect limited technical data such as IP address, browser type, device information, and pages visited for analytics and security purposes.

3) Service Data Processing

When using our services, LeadFlow may process inquiry messages sent to your business email address.

These messages may contain personal information submitted by your customers (such as names, contact details, or service requests). We process this information solely for the purpose of:

• Sending automated after-hours responses

• Classifying and prioritizing inquiries

• Organizing leads within your inbox or connected systems

• Generating daily summary reports

LeadFlow acts as a service provider processing data on behalf of the business using our service.

We do not sell, rent, or use client inquiry data for advertising or unrelated purposes.

4) How We Use Information

We use collected information to:

• Respond to inquiries and schedule demos

• Provide, operate, and improve our services

• Process and classify inbound inquiries on behalf of clients

• Generate automated email or SMS responses when configured

• Send service updates and support communications

• Prevent fraud and ensure system security

5) Sharing of Information

We do not sell personal information.

We may share information with trusted third-party service providers only when necessary to operate our website and services. These may include:

• Secure hosting providers

• Email service infrastructure

• Automation platforms

• Analytics providers

• SMS delivery providers (if applicable)

These providers process information solely to support LeadFlow’s functionality and are not permitted to use data for unrelated purposes.

6) Cookies and Analytics

We may use cookies and similar technologies to improve website functionality and measure performance.

You may disable cookies through your browser settings.

7) Data Retention

We retain website form submissions only as long as necessary to respond to inquiries and provide services.

Client service data (including processed inquiry information) is retained only for the duration of the active subscription unless otherwise required by law or requested by the client.

8) Security

We implement reasonable technical and organizational safeguards to protect information, including secure connections (HTTPS), restricted system access, and industry-standard security practices.

However, no method of transmission over the internet is 100% secure.

9) Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of personal information.

To make such a request, contact us at:
Email: support@leadflowentry.com

10) Contact

If you have questions about this Privacy Policy, contact:

Email: support@leadflowentry.com
Business name: LeadFlow